FAQ

  • Why should you buy from us not from other suppliers?

    As an enterprise specializing in transformer production for 20 years, we have high quality, fast delivery, guarantee after-sales service and factory price. What's more, we have ISO9001-2008, OHSAS 18001:2007, ISO4001:2004L certificates and IEC, ANSI, KEMA, GOST standard.

  • Can I get a guarantee on the product?

    Yes, each product comes with two year(Up to 5 years)warranty to ensure the correct use of the product by the customer.

  • What can you buy from us?

    11kV-220kV Oil-immersed Power Transformer, Dry-type Transformer, Unpacked H Grade Dry Transformer, Oil-immersed Distribution Transformer, Pad-mounted Transformer.

  • Is OEM/ODM available?

    Yes! Our products can be customized. We have design and engineering teams, and we can customize products according to customers' drawings or requirements.

  • What is your minimum order quantity?

    1 set.

  • What about the lead time?

    It depends on the quantity of your order. It usually takes 20-45 days.

  • How do you control quality?

    We have A quality control team that adheres to total quality management to ensure quality. Each step complies with ISO standards. Meanwhile, if you would like, we will take photos and shoot videos for you as needed. Each day the product will be fully assembled and carefully tested before packaging and shipping.

  • How long is the warranty period?

    Within two year(Up to 5 years)from the date of sale, if there is A problem with the parts, you only need to provide the photo of the damaged parts, we will provide the parts for free. According to the quantity of products, we will provide the easily damaged parts free of charge. If you need, we can also provide technical support.

  • What services can we provide?

    Accepted Delivery Terms: FOB,CIF,EXW;
    Accepted Payment Currency:USD,EURO,CNY;
    Accepted Payment Type: T/T,L/C at sight ;
    Language Spoken:English,Chinese.

Chat With Us
WhatsApp Chat